This Privacy Policy explains how [COMPANY NAME] ("Get My CV", "we", "us") collects and processes personal data through the website get-my-cv.com and the CV builder available on it.
You are not required by law to give us your data, but we need some of it to provide the Service. By using the Website you agree to this Policy. You confirm that you are at least 18 years old, or that a parent or guardian consents on your behalf, and that you are legally permitted to use the Service where you live. The English version of this Policy prevails over any translation. It works alongside our Terms & Conditions.
1. Who is the controller
[COMPANY NAME], established in the EU member state in which the Company is registered, is the controller of personal data of individual users. Contact: support@get-my-cv.com, [REGISTERED ADDRESS].
2. Categories of personal data
- Identifiers and contact data — the name, email address, phone number and postal address you enter into your CV, your account email and your user ID.
- Commercial and transaction data — records of your subscription, the amounts charged and the invoices issued. Payments are processed by our payment provider; we never receive or store your full card number.
- Content you provide — the CVs you create and anything you upload to them, such as a photo, together with any support correspondence.
- Analytics and network activity — device and browser type, IP address, language, pages viewed, referring URL and advertising identifiers, collected as you use the Website.
We may also hold preferences we infer from how you use the Service, and data from third parties such as advertising partners or from our public social media pages.
3. Why we process it
- Providing and operating the Service — creating your account, rendering and storing your CVs, processing payments, verifying your identity when you sign in, keeping the Service secure, and sending service emails about payments, billing, subscription status and expiry.
- Support and improvement — answering your questions and fixing problems.
- Analytics and optimisation — understanding how the Website is used and improving it. The content of your CV is excluded from analytics.
- Marketing and research — only where permitted, and you can opt out at any time from your account page.
- Legal and compliance — meeting our legal obligations and defending legal claims.
4. Legal basis
We rely on: performance of our contract with you; our legitimate interests in operating, securing and improving the Service; compliance with legal obligations; and, where required, your consent, which you may withdraw at any time without affecting processing carried out before you withdrew it.
5. Who we share it with
- Service providers and processors — hosting, email delivery, payment processing, analytics, customer support and professional advisers, each bound to process data only on our instructions.
- Analytics and advertising partners — in aggregated or pseudonymised form where possible.
- Cloud hosting and international transfers — see section 7.
- Legal and business transfers — where required by law or a competent authority, and in connection with a merger, acquisition or sale of assets.
- With your consent — anyone else you ask us to share with.
We do not sell your personal data.
6. Your rights
Subject to applicable law you may request access to your data, rectification of inaccurate data, erasure, restriction of processing, portability, and you may object to processing based on our legitimate interests. You can delete your account and its CVs yourself at any time from your account page. To exercise any other right, email support@get-my-cv.com. We may need to verify your identity first. We may charge a reasonable fee or refuse to act on manifestly unfounded or excessive requests. You also have the right to complain to your local supervisory authority.
7. Cross-border transfers
Our providers may process data outside the European Economic Area, including in the United States. Where they do, we rely on an adequacy decision or on the European Commission's Standard Contractual Clauses together with any additional safeguards required.
8. Data retention
We keep personal data no longer than necessary: while your account exists, and afterwards for as long as we need it to handle claims, meet legal or accounting obligations, or keep records of transactions. Data may persist in routine backups for a limited period after deletion. When a retention period ends we delete or anonymise the data.
9. Security
We use industry-standard technical and organisational measures, including encryption in transit, hashed passwords and hashed sign-in tokens. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your sign-in email and password confidential.
10. External links
The Website may link to third-party sites, including our payment provider's invoice pages. We are not responsible for their content or their privacy practices; their own policies apply.
11. Cookies and changes to this Policy
We use a small number of cookies and similar technologies: one to remember the CV you are working on before you have an account, one to keep you signed in, and analytics tags to understand how the Website is used. You can block or delete cookies in your browser settings, but the Service will not work properly without the first two. We may update this Policy; changes take effect when posted, and the date at the top of this page shows when it last changed.
12. Contact us
[COMPANY NAME]
[REGISTERED ADDRESS]
You may also contact the data protection authority in your country.